Position Announcements
Data Systems Manager
Organization Overview
Connecting Everyone with Second Chances (CESC) is a nonprofit based in Tallahassee, Florida which creates solutions that offer help and hope and provide a path to self-sufficiency to those in poverty. CESC operates a number of programs which serve an 8-county footprint. These include the Kearney Center a 24-hour comprehensive emergency services to individuals experiencing or on-the-verge of experiencing homelessness, as well as two low-barrier housing developments, Westgate and the village of tiny homes, the Dwellings.
The Opportunity
CESC seeks a qualified individual to oversee the development of databases, systems, policies, practices and procedures to manage the full data lifecycle needs of the organization including gathering follow up data. The Data Systems Manager (DSM) is responsible for data quality its collection, and must have the skills to present data in compelling easily understood formats. The DSM will work with the Senior Management team to understand reporting needs of each department, provide plans to achieve organizational goals, and execute the plan. The DSM will be responsible for the integrity of data entered into all systems (excluding finance) and provide clear policy/procedures and user training for systems in use. The DSM supervises data entry operators. The DSM is also responsible for coordinating all IT needs with a third-party IT provider and overseeing software vendor relations.
Reporting Relationships
The position reports to the Director of Communications and External Relations.
The Ideal Candidate
The ideal candidate should have experience in CRM and SQL-type software and expertise in training others on usage. Candidate should be prepared to share demonstrations of how they have used data to develop compelling reports for management or the public.
Core Responsibilities
Data Collection
- Collaborates with staff to determine short-term and long-term data collection needs and appropriate data resources for specific projects
- Formulates, implements, and enforces proper data collection policies and procedures
- Trains and educates all users on data collection systems and procedures
- Establishes data quality standards and works with Senior Management team and/or external stakeholders to ensure standards are met
- Ensures quality data collection techniques are established for reporting
Data System Management
- Maintains expertise in all systems in use by organization including DonorPerfect (the Customer Relationship Management System),WellSky Community Services (the Homeless Management Information System), Apricot (the Housing Case Management System), Onsight Property Management (Property Management), Easy Innkeeper.
- Manages hardware infrastructure needs in coordination with third party IT provider
- Ensures that all vendor updates are properly installed and rolled out
- Evaluates current systems to improve operations and reporting
Data Presentation
- Works with Director of Communications to present data in a clear format to leadership and the public
- Develops data collection and evaluation methodologies, including format design, project criteria and requirements, data compilation, relevancy, and usage,
- Collaborates with program staff to prepare monthly, quarterly, and annual data reports for distribution
- Develops PowerPoint presentations
- Adobe Creative Cloud experience a plus
Key Credentials and Personal Qualities
Qualifications
- 5+ years of data management
- Demonstrated experience developing database systems and workflow solutions across multiple
business units
- Enjoys solving complex data problems and possesses strong analytical and organizational skills
- Strong interpersonal, collaboration, and communication skills
- Ability to manage several tasks/projects concurrently and prioritize work effectively
Benefits
CESC offers a competitive nonprofit salary based on experience and skills, as well as an attractive benefit package
To Apply
Interested individuals should email a thoughtful cover letter and resume to Audra Peoples audra.peoples@cesctlh.org
Case Manager
Interested in working in a fast-paced environment with a dynamic team? Join the Kearney Center team! The Kearney Center offers comprehensive emergency services for individuals in housing crisis. We are looking for a Case Manager to provide compassionate, client centered services with a focus on helping clients move to more stable housing options.
If you have a passion for working with people experiencing homelessness and a commitment to helping them find housing, we are looking for you!
JOB RESPONSIBILITIES
- Provide compassionate, client-centered case management services with a focus on assisting with identifying and accessing more stable housing options.
- Perform crisis intervention, as appropriate.
- Complete referrals for housing, government benefits, healthcare, mental health services, substance abuse services, clothing, employment, educational opportunities, and disability support, as appropriate.
- Offer clients additional social work services including counseling, advocacy and service coordination with a focus on securing more stable housing options.
- Utilize a collaborative networking process with team members and community partners to provide service linkages and support systems to effectively serve clients.
- Ensure timely and thorough documentation of all case management services, including in-person meetings and collateral contacts.
- Honor and maintain strict confidentiality in all areas: written, spoken and observed communication
- Demonstrate knowledge of community resources for which people experiencing homelessness qualify, and connect clients with these community services.
- Demonstrate understanding of the needs of people experiencing homelessness.
- Possess knowledge of programs and policies that impact people experiencing homelessness.
- Participate in weekly supervision and team meetings.
- Assist in training and supervision of interns.Other assigned activities that build the capacities of guests and staff to fulfill the mission of The Kearney Center.
- Some evening hours may be required.
QUALIFICATIONS
- Bachelor Degree in Social Work or related human services field, experience with case management and working in homelessness strongly preferred
- Strong verbal and written communication skills
- Good working knowledge of local resources
- Compassionate and open-minded
- Commitment to practicing the values of dignity and respect with clients, coworkers and community partners
- Ability to remain focused and calm in dynamic, fast-paced environment
- Cooperative and flexible with people and systems
- Basic familiarity with computers: Windows, MS Office, email, and database use
Please email Bret Oglesby with your resume and cover letter if you are interested in this position.
Interested in working in a fast-paced environment with a dynamic team?
EMERGENCY SHELTER EMPLOYMENT OPPORTUNITY
Interested in working in a fast-paced and dynamic environment? Join The Kearney Center team! The Kearney Center provides temporary emergency shelter and housing focused services to people experiencing homelessness, in a safe environment that promotes dignity and respect.
If you have a passion for working with people experiencing homelessness and a commitment to serving them in an emergency shelter environment, this is an opportunity for you!
Position Title: Part Time Direct Care Specialist
JOB RESPONSIBILITIES
- Provide compassionate, client-centered customer service Attend to the needs of people experiencing homelessness in a shelter environment where an average of 375 people access services and sleep overnight, with special attention to clients’ safety and well-being.
- Contribute to care and cleanliness of the facility
- Assist clients in understanding the processes and following the guidelines of the facility
- Utilize trauma-informed care and de-escalation principles with clients in a busy, high-volume shelter environment
- Document incidents and updates for smooth flow of information between shifts
- Perform routine facility walk-abouts to be aware of activities throughout the building, ensuring client safety and comfort
QUALIFICATIONS
- Strong verbal and written communication skills
- Compassionate and open-minded
- Ability to remain focused and calm in a dynamic, fast-paced environment
- Ability to manage and embrace change, risk and uncertainty
- Willingness to embrace and actively support the unique and evolving culture and values of The Kearney Center
- Commitment to practicing the values of dignity and respect with clients, coworkers and community partners
- Cooperative and flexible with people and systems
- Ability to work both independently and as a team
AVAILABLE SHIFTS
Part-time Direct Care Specialist – We are a 24 hour a day facility and there are a number of shifts available for a total of up to 25 hours per week. Please indicate your hours of availability in your cover letter.
TO APPLY:
Send resume with cover letter explaining your interest in and qualifications for the position and your availability for shifts to: Bret Oglesby at bret.oglesby@cesctlh.org, placing position title in the subject. Emails without resume, cover letter and position title in subject field will not be considered.
